Security Operations Center SOC) - Resident Analyst

Contact Email

Contact Person

Mike Hamilton

Contact Phone


Critical Insight


Bremerton, WA


Resident Analyst

SOC · Bremerton, Washington

Working at Critical Insight

Being part of the Critical Insight (CI) means that you’ll be on a team that has a single focus – astonishing our customers with our responsiveness, dedication, and capability in managing the security of their IT environment. We are small but growing, and we conduct our work in small teams, with lean, agile rituals that encourage autonomy, self-improvement, and data-driven decision making. We are a learning organization; we apply our concept of CI University to internships, on-boarding, career paths, research, and product evolution. We believe work should be fun, meaningful, and focused.

The Work

Security Operations Center (SOC) Analysts work with a team to identify, investigate, and respond to our customer’s cyber security threats.

Performance Objectives

@ 90 days you have:

  • Established relationships with co-workers to enable performance as a team member.
  • Learned and put into action:
    • The mission and values of CI
    • The policies and practices of CI
    • The work performed and performance expectations
  • Learned and can speak to the scope of SOC tools and skills required to use tools.
  • Demonstrated critical thinking and problem-solving abilities.
  • Displayed an understanding of network protocols and computer networking concepts in order to conduct analysis for investigations.
  • Through peer feedback and inspection of artifacts, demonstrated the ability to keep ticketing notes that inform the development of an investigation and are acceptable for customer review.
  • Studied and stayed up-to-date on cybersecurity best practices, techniques and tools.

@ Year 1 performance targets:

  • Displayed the ability to successfully prioritize on-going and incoming work.
  • Independently monitored different data sources including, network traffic, log sources, and endpoints to investigate threats and resolve issues within SLAs.
  • Used open-source intelligence tools to gather information needed for an investigation.
  • Supported cross functional initiatives including monitoring and maintaining the successful provisioning of customers.
  • Written a query to perform direct access to a customer data set, sorting, and displaying the results.
  • Demonstrated the ability to perform ad-hoc queries to "hunt" for indicators of compromise.
  • Displayed the flexibility and willingness for continued professional development.
  • Mentored at least one intern or resident analyst.

SOC Logistics:

  • SOC Resident Analysts and all other remote SOC Analysts roles may need to travel as much as 20% to physical SOC Locations (currently Bremerton & Ellensburg, WA)
  • The SOC is 24/7 with flexible schedule options and runs a 3-on / 4-off schedule.
  • This position is remote, qualified candidates must be able to accommodate a productive in-home work environment, as well as daily video-based conference calls for meetings that meet Critical Insight's Remote SOC Policy.
  • Must be able to use a computer and work at a computer or desk area for extended periods of time.

Why work at Critical Insight?

  • Have a ton of fun. Jobs that aren’t fun suck.
  • Be part of a team of seasoned security professionals whose work positively impacts the life safety and life quality of your community. See the positive impact of your work every day.
  • Contribute to the formation of the foundational culture and values of Critical Insight as a company and organization serving its clients.
  • Work in a fast paced and agile environment with some of the top talent in the industry where politics are minimized, and success is measured and celebrated.
  • We are ranked #15 in Washington's Best Workplace 2021.
  • Competitive pay with and benefits:
    • Medical/dental/vision/life/disability insurance.
    • Variable Pay Bonus Program.
    • Flexible time off.
    • Paid family and medical leave.
    • 401k match.

Critical Insight is an equal opportunity employer. We actively work toward greater diversity and an inclusive and welcoming environment for all employees.